Sample of Complaint Letter or Claim Letter | Business Communication

 Shaheen Refregerators (pvt) ltd
                                                           Qissa Khuani Bazar Peshawar
                                                                       Contact no# 0343-5555555

                                                                 Date: 22. Oct 2012

Dowlence Refregerators (pvt) ltd
Kohat road ,Peshawar

Dear Sir,

Thank you very much for the shipment you have made yesterday, but when I unpacked the new refrigerator. I received from you, I surprised to see that, it was red color instead of while color as specified in the order (invoice no: 1234). I am expecting customer on October 25; I would like to have this white color refrigerator before 25 October 2012. I should appreciate your taking care of this matter as quickly as possible and tell me what should I do with the red one.

Very truly yours

Signature           


Purchase dept   

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