The process of preparing effective business messages | Business communication


In this chapter we will study in detail the effective writing and speaking mechanism ,that should be adopted in both business and personal life. Effective writing is always entertained.

Five planning steps

      ·         Identify your purpose
      ·         Analyze your Audience
      ·         Choose your ideas
      ·         Collect your data
      ·         Organize your message

      ·         Identify your purpose


The most important step of writing an effective business message is to determine your purpose, ask your self why you are writing. your purposes may be

      ·         To inform someone
      ·         To announce some thing
      ·         To persuade some one
      ·         To negotiate some thing
      ·         To refuse something etc
     

      ·         Analyze your Audience


The second most important step is to determine who your receiver is ask your self to whom you are writing. Until and unless you don’t know who is your audience is you may not be able to convey your message as you need it. you must determine before writing whether:
The age , gender, race, language ,nation, education, opinions, views, religion, profession  etc

      ·         Choose your ideas


Keeping in view the purpose and the audience in mind draft your ideas accordingly, select the ideas that should be used for convincing the receiver, judge the importance all ideas and select the one that should be used in writing.

      ·         Collect your data


For the support of your ideas you must have enough date that you can represent it to influence the reader, you must have some figures, illustrations, background information, product knowledge etc

      ·         Organize your message


Before you start writing you must outline the major contents that should be used in the message, the best organization method is you should use first,
      ·         Introduction
      ·         Body
      ·         Conclusion

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