Non verbal
communication is the opposite of verbal communication, in non verbal
communication we don’t communicate with the words but use gesture and posture
etc to communicate and deliver our message. Some time non verbal communication
is more accurate than the verbal communication.
Non verbal
communication can be possible in three major ways which are the following.
1-APPEARANCE
Appearance means how and individual or something
appear before you. It can be better express in the following four ways
·
Effect
on written message
Appearance has its effect on the written message,
the envelop, the color, font style, the quality of the cover, the folder etc
indicate the importance if the message, i.e. if the invitation of a marriage
ceremony is printed on a rough paper (A4 size) how you will feel about.
·
Personal
Appearance
Personal appearance means how an individual
appearance his hair style, clothes, shoes, colors etc the cloths of a police officer
identify him like a police officer; the clothes of a doctor identify him to be
a doctor etc.
·
Appearance
of surrounding
Surrounding also communicate it identifies the
financial position of organizations and individuals i.e. the surrounding of an
organization in which decorated rooms, furnished carpets ventilator, high
quality furniture, marbles, well colored walls, decorated offices, etc identify
good worth and vice versa.
·
Effect
on oral message
The words use in communication should match with the
physical appearance of the individual the words of sorrow should be accompanied
with a sorrow mod and the words of happiness should be accompanied with a happy
attitude.
2-BODY LANGUAGE
Body language is the
use of different parts of body to
communicate we can use in the following
ways
·
Facial
expression
Facial expression
involves the use of whole face ,like eye
brow, noise, mouth, lips, head, etc we of course deliver many messages to the receiver, how do
you represent when you test a Decorate
food, how is your face ,nose and eyes when you say “NO” to somebody and you are angry.
·
Gestures,
postures, Movement.
Postures is how you
set, stand, react, how you are alert etc gesture is the use of your legs,
hands, shoulders, arms. And moment when you move thinking something, or angrily
from one position to another, all these postures and gestures and moments
communicate something about you, think about a truck conductor he is giving
signs to the driver standing far behind the driver, and the driver understand
the conductor meaning, think about a traffic police indicating traffic how people
understood his meanings.
·
Smell
and touch
Smell and touch also communicate non
verbally, if you open an envelope which fragrance too nicely how do you feel,
and for those who are scents addicted know the meaning of each fragrance,
similarly touch when your boss touches you on the shoulder and say “Well done”
how do you feel, if your mother kiss you on the check its love, and when
somebody slap you in the bazaar what does it shows.
·
Voice
and sounds
While speaking
different other voices and sounds communicates with you, it indicate that the
speaker is tired, throat infection, intimation to you .A loud voice is the
symbol of urgency, fast speaking is the symbol of nervousness or haste.
3-SILENCE, TIME, and SPACE
Silence:
Silence communicate
many messages, it can communicate agreement, anger, thinking, negative answer
etc let say when you write a letter to
the boss for three days leave ,and he say a will let you know within an hour
and you did not receive his answer for the whole day what do you feel.
Time:
Time also indicate many
meanings, it may be happiness and sometime angriness, let say when you go for
an interview and when the timing is 8:00 o clock you reach over there at the
same time and you keep waiting up to 12, and then suddenly a man appears and
say those who have come for interview please write your names, now your
angriness is clear. When you keep waiting for a train for hours you are board,
in America when you go to your office in time you are always welcome, in Asia
when the meeting time is 8:00 o clock you can guess that it will start at 10
o’clock.
Space
Space also indicates many meaning; it shows respect,
designation, biasness etc You may have seen in the ministers meeting all the
minister are setting around a table besides each other’s but if you have notice
the Prime minister is setting alone on a single time what does it shows its
designation, if you try to notice the chairs in a seminar the chief gusts and
the VIP people chairs are different and separately arranged.
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